Optimize Clinic Workflow with the Kairoi Process
At the heart of our process (see diagram), proven analytics equip decision makers to quickly review clinic performance, compare productivity among providers, and identify causes of lost productivity and revenue. A patented data-cleansing engine removes data artifacts, ensuring that analysis is based on complete and valid records. Reports are presented in user-friendly dashboards that highlight appointment status (kept, cancelled, rescheduled, no-show, never booked). These reports bring department and provider productivity into focus, facilitating objective, quantitative discussion of performance. Reports are updated weekly; with ongoing analysis you can track progress and respond as clinic and provider needs change.
Create Templates, Fill Calendar
In the Kairoi interface, you create templates as in Athena—up to several variations for each provider. An easy-to-use calendar lets you plot out which providers are working on which dates for the entire month; with a complete overview of the month, you can make changes day to day as needed. Kairoi’s online tool provides a clear visual presentation of provider assignments—a task often still done in spreadsheets or by hand—and makes that information easily sharable.
When the month’s calendar is complete, our patented optimization engine automates the “apply template” process and builds out each provider’s schedule for the dates they will work. This automated step intelligently adds appointment slots where Kairoi’s analytics predict late cancels and no-shows. The results are exported into athenaNet, where they are available to your schedulers. Kairoi offers an alternate scheduling interface that will connect to the output of our risk-stratification algorithms, enabling staff to reach out to patients who should have priority for appointments.